OneWeight Built for Real-World EMS Conditions

In EMS, every second matters. You don’t always have the time or the space to stop and capture an accurate patient weight. That’s why OneDose designed OneWeight®, the first integrated, stretcher-ready scale built specifically for the unpredictable, fast-moving environments your crews work in every day. Through Frazer’s partnership with OneDose, OneWeight is now available as a rugged, real-world solution that fits directly into the workflow you already use. No extra steps. No manual data entry. No slowing down your scene. Why OneWeight Exists: Solving a Real EMS Problem Patient weight drives critical treatment decisions – from medication dosing to equipment selection to patient safety during transport. Yet, field conditions often make it difficult to obtain a reliable number. OneWeight solves this by delivering accurate, auto-calibrated weight at the point of patient contact, even when conditions are less than perfect. It’s not a hospital scale repurposed for EMS. It’s a tool built for your environment: vibration, movement, weather, and tight timelines. Engineered for the Field, Not the Floor Below is a deeper look at how OneWeight meets the demands of real EMS conditions while keeping your workflow uninterrupted. Motion-Tolerant, Auto-Calibrated Measurements EMS scenes are rarely calm. You’re loading gear, moving quickly, and navigating uneven terrain. OneWeight is built to perform through all of it. This means crews can trust the number they see without stopping what they’re doing. Designed to Fit Your Existing Workflow OneWeight’s low-profile hardware is intentionally engineered to stay out of your way. Crews can load and secure patients exactly as they do today. It works with your stretcher – not around it. Safe for Every Patient Population From pediatric patients to bariatric adults, OneWeight is designed to support almost every scenario your team may encounter. Operational safety isn’t just a feature – it’s the foundation of the system. Built to Survive EMS Conditions OneWeight isn’t a delicate medical device. It’s field equipment. Crews can trust that it will work when and where they need it. Stay Connected. Stay Mission Ready. OneWeight is designed for long shifts and long days. This connectivity helps reduce errors, streamline documentation, and give crews the information they need when they need it. Compatibility You Can Count On OneWeight works with the most common stretcher systems in EMS today: This makes it an ideal upgrade path for agencies looking to modernize their workflow without replacing major equipment. Ready to Add OneWeight to Your Fleet? Frazer can help assess compatibility with your current equipment, walk you through pricing, and ensure your team gets the training and support they need to put OneWeight to work on day one. START THE CONVERSATION

Sometimes The Grass Isn’t Greener

We get it. The decision to invest in a new emergency vehicle isn’t one you take lightly. Maybe you’ve wondered if another builder might have a better price, faster lead times, or the newest design. Some departments decided to “try brand X” for those very reasons. But then they came back to Frazer. When that happens, we don’t point fingers, we listen! Because we’ve heard it before: “We thought it would be the same experience. It wasn’t.” What many departments realize is that buying a vehicle is just the beginning. What happens after the sale matters just as much – if not more. Why Do Departments Come Back? When departments return to Frazer after trying someone else, it usually comes down to three things: We’ve compiled a list of departments who made the switch… and then came back to Frazer. Their stories speak for themselves. This Isn’t a Sales Pitch. It’s Perspective. The stories in this document come straight from departments who’ve been through the decision you’re making now. They made a change, learned from the experience, and ultimately chose to come back to Frazer. We’re offering this as a resource – not as a marketing piece, but as a way to help you make an informed decision. If you’d like to see who’s walked this road before, just request the document and a team member will send it your way. See Who Came Back to Frazer

Frazer Recognized as a 2025 USA TODAY Top Workplaces Award Winner

Frazer is proud to share that we’ve been named a 2025 USA TODAY Top Workplaces company – recognition based entirely on feedback from our team members. This award celebrates organizations that put people at the center of how they work. For us, that means creating an environment where every team member feels supported, valued, and equipped to do meaningful work. Why It Matters The same principles that shape our internal culture guide how we serve our customers. When our people are empowered, our customers feel it – in every call, every project update, and every delivery. That’s what “Service After the Sale” means to us – standing behind our work and staying connected long after delivery. The People Behind Every Build This recognition reflects the values that define how we operate every day: These values show up in the vehicles we create and in the partnerships we maintain with customers across the country. A Culture That Connects Frazer’s people-first approach drives our growth and our service philosophy. It ensures that every customer interaction—whether with Sales, Service, or Production – reflects the same care and consistency our team experiences internally. We’re grateful for the recognition, and even more grateful for the people – employees and customers alike – who make Frazer what it is.

🚨 Frazer Expands into Michigan with Reliant Fire Apparatus!

We’re excited to announce the expansion of our Factory Partner network into the great state of Michigan—through our partner Reliant Fire Apparatus! This move marks another important milestone as we continue to bring the Frazer Family Experience to more communities across the U.S. But this one? This one is personal. “As Vice President of Sales & Marketing, and a proud Michigan native, I can’t fully express how much this expansion means to me. It’s a full-circle moment—bringing the Frazer mission and commitment to innovation, service, and reliability to the very place I call home. With friends and family still living and working across the state, I know firsthand just how dedicated Michigan’s emergency responders are. I couldn’t be more honored to bring our vehicles and experience to serve them.” — Adam Fischer, VP of Sales & Marketing A Trusted Partner, Now Serving Michigan Reliant Fire Apparatus—a proven partner to Frazer customers in Wisconsin and Iowa—has now expanded operations into Michigan, strengthening our ability to support more first responders throughout the Midwest. Their Michigan team will provide local sales and service coverage, supported by the same customer-first approach and technical expertise that have made Reliant a trusted name in the region. With dedicated personnel already on the ground and infrastructure in place, Michigan departments can expect a seamless and responsive experience. As with every Frazer Factory Partner, we’ve equipped the Reliant team with access to the training, tools, and support systems that allow them to operate as a true extension of our factory team—ensuring the same level of care and consistency our customers receive directly from us in Texas. A Full Lineup of Solutions, Now in Michigan With this expansion, departments across Michigan now have direct access to Frazer’s complete range of mobile healthcare vehicles—all backed by local sales and service support through Reliant. From frontline Type I and Type III EMS units, to First Responder Vehicles, Critical Care Transport Units, and Mobile Stroke Units, Frazer offers purpose-built solutions for every level of care. We also provide custom Mobile Clinics and industry-trusted Frazer Remounts, giving departments more ways to extend the life of their fleet without sacrificing quality or safety. No matter the mission, Frazer and Reliant are ready to help Michigan agencies find the right fit—and keep it running for years to come. Why This Partnership Works At Frazer, we’re proud to be independently held and operated, with our headquarters just outside Houston in Sugar Land, Texas. For nearly four decades, we’ve built our reputation on designing and supporting mobile healthcare vehicles that are as dependable as the people who rely on them. That means prioritizing safety, serviceability, and innovation—not just at the point of sale, but for the lifetime of every unit we build. Our partnership with Reliant Fire Apparatus is rooted in shared values: a commitment to service after the sale, a focus on doing what’s right for the customer, and a deep respect for the work first responders do every day. Let’s Build the Future of EMS in Michigan This next chapter is all about access, support, and partnership. Whether you’re in a rural county or a large metro department, Reliant and Frazer are here to build a solution that fits your exact needs—and keep it mission-ready for years to come. Reliant Fire Apparatus – Michigan50168 W. Pontiac Trail, Unit 5Wixom, MI 48393📞 Sales: (262) 297-5020📧 [email protected]🌐 reliantfire.com About Frazer Frazer is an independently held and operated company, headquartered in Sugar Land, Texas, with over 39 years of experience designing and building reliable, easy-to-service EMS vehicles. We specialize in mobile healthcare solutions that include advanced power systems, chassis-independent HVAC, and simplified electrical systems—always backed by our commitment to lifetime support and long-term customer relationships. About Reliant Fire Apparatus Headquartered in Slinger, Wisconsin, Reliant Fire Apparatus has been a trusted fire and EMS apparatus dealer since 1994. Known for their customer-first approach and deep knowledge of the fire service, Reliant currently serves departments across Wisconsin, Iowa, and now Michigan. With the acquisition of Halt Fire, they continue to build on a legacy of exceptional support, aftermarket service, and a commitment to keeping fleets mission-ready.

HB3000 Super Guide: What Texas Rural EMS Providers Need to Know

Starting January 2026, Texas counties under 68,750 in population will have access to game-changing ambulance funding. Here’s what you need to know, and how Frazer can help. What Is HB3000? House Bill 3000 (HB3000), passed during the 89th Texas Legislature, creates the Rural Ambulance Service Grant Program. This program provides financial assistance to help rural counties purchase new ambulances and make necessary modifications. The goal is simple: improve emergency response in underserved areas by helping agencies replace aging fleets and close dangerous response-time gaps. Effective Date: September 1, 2025Application Window Opens: January 1, 2026 Why Was HB3000 Created? Texas has a rural EMS access problem. In fact, over 94% of Texas counties include “ambulance deserts”: areas where residents live more than 25 minutes from the nearest EMS station. Many communities also face: HB3000 is designed to close those gaps by offering meaningful financial relief to rural counties and helping ensure faster, more reliable emergency care. Who Qualifies? The program is open to Texas counties with populations of 68,750 or less. Grant Amounts Up to $500,000 for counties under 10,000 in population Up to $350,000 for counties between 10,000–68,750 What the Funds Can Be Used For: Ambulance purchases only, including necessary equipment or modifications. Program Requirements: One application per county per fiscal year Funds must be used within five years Counties may not reduce EMS budgets after receiving a grant What’s Next? The Texas Comptroller of Public Accounts will manage the program, including setting application guidelines, disbursement timelines, and compliance checks. The Legislative Budget Board projects that if fully utilized, the program could distribute up to $84 million per year. Why This Matters for Your County HB3000 is more than a grant, it’s a chance to modernize your EMS fleet without exhausting your local budget. For counties already managing financial constraints, this program can help: How Frazer Can Support You At Frazer, we’re already working to support counties planning to apply for HB3000. Here’s how we can help: ✅ Application Guidance We’ll walk you through the requirements and ensure your quote matches the grant guidelines. ✅ Grant-Aligned Packages Our EMS vehicles meet the program’s requirements and are designed to maximize your investment. ✅ Lifetime Support Frazer offers long-term service, warranty support, and remount options to extend the value of your purchase. We’ve supported Texas EMS for decades, and we’re ready to help your community plan ahead for HB3000. Ready to Prepare? If your county serves fewer than 68,750 residents, now is the time to start planning. Application Date to Remember: January 1, 2026 CONTACT US TODAY!

Frazer Shore Power – Setup Guide

Your Frazer unit is designed to connect to facility power through Shore Power, but getting that setup right requires a few important steps. This page will walk you through what Shore Power is, what your facility needs to provide, how to choose the correct configuration, and what common mistakes to avoid. You’ll also be able to download a free setup guide to share with your team or electrician. Download the full Frazer Shore Power – Customer Setup Guide for free. DOWNLOAD THE GUIDE What’s in the Setup Guide This free PDF breaks down the essentials in just a few pages: Shore Power Cable OptionsUnderstand the differences between 20A, 30A, and 50A connections — and which cable setups are available during your build. Facility Power RequirementsKnow what your electrician needs to install before your unit arrives. Configuration GuidanceUse a simple chart to match your vehicle’s onboard equipment with the right shore power connection. Common Pitfalls to AvoidGet clear instructions on what not to do — like using extension cords, coiled cables, or shared circuits. Common Setup Mistakes to Avoid Even small oversights during setup can lead to equipment damage or power failure. Take a moment to double-check your plan and share this with your facility team if needed. Planning Ahead Helps You Avoid These Issues: Who Should Use This? Whether you’re preparing for delivery or sorting out a power issue after the fact, this guide gives you a clear starting point. This guide supports your safety, your equipment, and your operation. If you’re preparing to accept delivery or looking to verify your facility, this is the place to start. Need Additional Support? Your Frazer Regional Sales Manager can help with diagrams, spec reviews, or setup questions. You can also: Explore Related Topics

How Frazer EMS Vehicles Are Built to Reduce Downtime

In EMS, every minute your vehicle isn’t ready can delay critical care. That’s why many departments choose EMS vehicles designed to minimize downtime and simplify maintenance. At Frazer, we build with a clear goal: keep your unit on the road, ready for every call. Here’s how our approach helps your team spend more time saving lives – and less time waiting on repairs. 1. Built for Durability from the Start Durability doesn’t happen by accident. It starts with intentional design and continues through every detail of construction. Frazer uses all-aluminum construction for its modules, providing strength without added weight and resisting corrosion over time. By focusing on structural integrity and long-term performance, we help keep your EMS vehicle reliable shift after shift. Key design features: 2. Designed with Longevity in Mind We don’t just build vehicles to get through the next year – we build with long-term use in mind. 3. Maintenance Made Easier Every minute a unit is down matters. So we’ve built in features that help you diagnose and fix issues faster. 4. Tested for Real-World Use Every Frazer vehicle undergoes a detailed quality check before delivery. We test HVAC, electrical systems, lighting, and other key module functions to ensure everything is operating as designed. Our goal is to deliver a vehicle that’s ready to go to work on day one. We also listen. Your feedback helps us refine our process, update designs, and solve the real challenges your team faces. 5. Support That Stays with You We don’t disappear after delivery. Our team remains available to help you keep your fleet running smoothly. Keeping You on the Road When your EMS vehicle is easy to maintain and built to last, it means more uptime, fewer surprises, and less stress for your team. That’s what we aim for with every unit we build. Want to learn how Frazer can help your department keep moving? Let’s talk.

Manufacturing Today: Purpose-Built to Save Lives

Boasting innovative features like independent HVAC, simple electrical systems, and multiple power options, Frazer’s prehospital patient care vehicles are designed with safety, comfort, and reliability in mind. How Frazer’s cutting-edge emergency vehicles empower healthcare providers to save lives Committed to empowering its clients from the beginning, the company was established in 1956, originally fabricating steel equipment for seismic exploration. Laura Griffin, CEO, fills us in on Frazer’s story from that point on. “In the early 1980s, we shifted our focus to upfitting original equipment manufacturer (OEM) vehicle chassis to be used as Emergency Medical Services (EMS) vehicles suitable for use as ambulances, mobile stroke units, and mobile clinics. Over the years, we have introduced innovations such as generator-powered EMS modules and the US’ first mobile stroke unit. Today, we are still actively expanding our services, as exemplified by the opening of a new service center in Florida in 2022. A privately owned business, we continue to lead the mobile healthcare industry through relentless innovation, quality-driven manufacturing, and customer-focused solutions that compete with those of much larger competitors,” she begins. Darren Ward, President at Frazer, shares more information about the company’s core products and services offering. “Frazer specializes in engineering and upfitting custom emergency vehicles designed to support the unique operational needs of EMS providers, fire departments, and mobile healthcare teams. Its product lineup includes type 1 and 3 EMS vehicles, first responder vehicles, mobile stroke units, and specialty mobile healthcare vehicles. Built with durable all-aluminum construction, Frazer’s type 1 EMS vehicles provide a safe and spacious environment for medical personnel, along with ample storage and customizable interiors to elevate patient care. The type 3 EMS vehicles, featuring a cutaway-style chassis with lower frame rails, facilitate easier patient loading and ensure a smooth ride with a short turning radius. “Additionally, Frazer offers the versatile Urban Command Vehicle (UCV), which serves as a first responder, rescue truck, or support vehicle. With configurable storage and optional generator power, it can be complemented with light towers and other essential equipment. In the realm of mobile healthcare, the company has pioneered the development of innovative EMS units equipped with CT scanners and telemedicine equipment, enabling rapid diagnosis and treatment of stroke patients on-site. Lastly, its specialty mobile healthcare vehicles are larger non-emergency vehicles designed to redefine traditional house calls by bringing medical services directly to patients, thus enhancing accessibility and care delivery,” he elaborates. Company Ethos The success of Frazer thus far can not only be attributed to its trusted products and services but also to its organizational culture, according to Darren. He goes on to elaborate on how the company fosters a positive culture that effectively supports employees. “Many companies showcase typical core values like integrity and determination on their walls, yet they often remain mere words on a plaque. Meanwhile, at Frazer, we spent months collaborating with a focus group to develop core values that authentically mirror our company ethos, to the extent of having them printed out on t-shirts. These core values have even become part of the day-to-day vocabulary of our employee base, as they regularly use phrases like ‘our world is not flat,’ ‘destroying doubt through determination,’ and ‘family by choice.’ Living those core principles every day empowers our team to feel connected to the organization and fosters a sense that they are contributing something more than just getting a paycheck. Given that we build vehicles that are lifesaving and can directly impact people’s lives by supporting first responders, each member of our team comes to work driven by a shared mission and vision. This solidarity stems from our commitment to these core values, reinforcing the bond and trust that we have cultivated within our company,” he enlightens. Advanced Manufacturing To support its growing headcount and customer demand, Frazer will soon be opening a new facility. Laura sheds light on the added capacity and capabilities this site will bring to the company’s operations. “Our new production facility at 1410 Gillingham Lane in Sugar Land, Texas, represents a significant milestone for Frazer. This 170,000-square-foot space is designed to more than double our existing production capacity over the next three-to-five years, enabling us to better serve our customers in the fire, EMS, and mobile healthcare industries. To enhance our metal fabrication capabilities, we have invested in state-of-the-art equipment from Amada, including a fully automated punch and laser combination machine and an electric press brake. These machines allow for precise and efficient metal fabrication, thereby improving both the quality and speed of our production processes. In our assembly department, we are adding an automatic wire cut and strip machine to streamline electrical assembly and ensure consistent and reliable wiring harnesses for our vehicles. “Furthermore, our paint department is also undergoing significant advancements with the implementation of a robotic sanding and paint preparation station to achieve uniform surface finishes. Alongside that, we are introducing multi-stage automated paint booths equipped with an automated paint delivery system, a robotic painting arm, and Automated Guided Vehicles (AGVs) to transport modules through the painting process. These innovations will enhance paint quality and reduce production time. Additionally, our new facility features a well-lit and air-conditioned customer delivery showroom, which provides a comfortable environment for clients to inspect their vehicles upon completion. Such investments reflect our commitment to leveraging advanced technology to improve efficiency, quality, and ultimately, customer satisfaction,” she expands. Smart Factory technologies and approaches are already being implemented in the new Sugar Land facility. Laura explains how Frazer is planning to leverage dataUF Health mobile stroke unit vehicle to enhance efficiency, quality, and scalability. “By focusing on automation, advanced manufacturing processes, and data-driven decision-making, we strive to optimize our operations and meet growing customer demand. For instance, we have invested in automated fabrication technologies, such as precision laser cutting and punching machines capable of operating round-the-clock, which allows for unmanned production shifts. Moreover, robotic sanding and paint prep stations ensure uniform surface finishing with minimal manual intervention, while automated material handling systems streamline workflow efficiency andmaintain consistency.

Exhaust Stacks & Near-Finished Offices | Building Update – Episode #19

custom emergency vehicles

What’s Been Happening What’s Coming Up Why This Matters This expansion is more than new square footage. It’s about building a better Frazer—faster delivery times, more efficient production, and room to grow with our customers’ needs. With each week, we get closer to unlocking new capabilities that will enhance the entire Frazer Family Experience. Check back next week for more updates as we wrap up key construction milestones and prepare for the final phases.

Are Black Ambulances Harder to See at Night?

Crosby EMS put it to the test – the results may surprise you. When Crosby EMS made the switch to a black paint scheme, it raised eyebrows – and a critical question… “Does black paint reduce visibility?” We understand the concern. But visibility on an EMS unit isn’t about paint color alone. It’s about how the entire system—graphics, lighting, and layout—works together in real-world conditions. Let’s look at what actually makes an ambulance visible, and how Crosby EMS approached this decision with safety in mind. What Impacts Nighttime Visibility? It’s not about the paint – it’s about the entire system… Reflective Vinyl Graphics At night, what really catches your eye isn’t the paint – it’s the reflective striping and chevrons. That’s why standards like CAAS, Triple-K, and NFPA all call for materials that meet or exceed ASTM D4956 reflectivity. These reflective graphics are specifically designed to shine when headlights hit them, making the vehicle stand out in low-light situations. Frazer uses high-performance 3M 680CR vinyl that returns at ~75–90 cd/lux/m², well above the required standard. LED Scene and Marker Lights Bright, strategically placed LED lights surround the entire vehicle to boost visibility – on the road, at the scene, or anywhere in between. By reducing dark spots and adding contrast, this lighting setup helps keep crews safe and makes the vehicle easier to see for other drivers and bystanders. Real-World Testing We tested the reflectivity of Crosby’s new black units using a light meter at various distances and compared the results to similar white units. Surprisingly, the black units with reflective graphics were often measurably more visible, thanks to the higher contrast between the reflective material and the darker background. Results At a distance of approximately 15 feet, the black unit returned a reading of 332 lux, compared to 176 lux for the white unit. This real-world data shows that, with the right materials, black units can potentially improve nighttime visibility depending on conditions. What About During the Day? Contrast plays a bigger role than paint color. High-Contrast Graphics Choosing the right paint color, gives reflective graphics sharper contrast in daylight. Black, white, purple or green; what matters is contrast. This helps drivers and pedestrians quickly recognize the vehicle as emergency medical, especially in complex environments like intersections or busy roadways. Recognition Matters Visibility isn’t just about being seen – it’s about being understood. EMS markings, striping patterns, and bold layouts increase awareness and response time for surrounding drivers. What Crosby EMS Considered Before Making the Switch Crosby EMS didn’t change their paint scheme for looks – they followed the data. Before making the switch, they worked with Frazer’s engineering, graphics, and paint teams to understand how reflective materials and LED lighting actually perform in real conditions. They reviewed data from other dark-painted units and saw how high-contrast striping and proper lighting made them more visible, not less. The result? a bold new look designed to stand out during the day and enhance safety at night. BILT to Be Seen. Engineered to Perform. At Frazer, visibility isn’t an afterthought – it’s a system. From high-contrast reflective graphics to lighting packages tested in real-world conditions, every element is designed to keep your crew safe, day or night.Our paint, graphics, and engineering teams work together to make sure form meets function – so whether your unit is black, white, or anything in between, it performs where it matters most: in the field. Wondering if a black unit is right for you? Let’s talk about what the data shows – not just opinions. We’ll connect you with the right experts and help design a solution that looks sharp and stays safe. Frazer doesn’t just build vehicles. We build confidence. START THE CONVERSATION

Robots & Metal Paneling Progress | Building Update – Episode #18

custom emergency vehicles

What’s Been Happening What’s Coming Up Why This Matters From expanded floor space to better logistics and climate-controlled work areas, this space is purpose-built to empower our teams, serve our customers faster, and reinforce our commitment to innovation in every custom vehicle we deliver. We’re excited for what’s ahead. Stay tuned for next week’s update as we move into final inspections and system activations.