Free Generator and Electrical Classes
Frazer offers free classes to help you operate and maintain your EMS vehicle. Register now for generator and electrical classes. Spots are Limited!
Frazer Wins Houston Chronicle Top Work Places 2021 Award!
On Friday, November 12th, The Houston Chronicle published “The Houston Metro Area Top Workplaces” and Frazer, Ltd. was named one of Houston’s Top 50 midsize employers in 2021! Frazer is proud to be a Top Workplace for the 2nd year in a row! Over 37,000 employees were surveyed and The Top Workplaces Award is given to 130 companies divided among three categories – Large, Midsize & Small Companies. The evaluation for the Top Workplaces program is based upon feedback from the employee survey our employees completed a few months ago. Approximately 92% of our employees responded to the survey and we are extremely grateful for all of the responses. We plan to continue to incorporate our employee’s feedback throughout the year so our employees always feel Frazer is truly a wonderful place to work. Join the Frazer Team! Are you interested in joining the Frazer family and making a difference as a builder in Mobile Healthcare? See Available Job Openings
Texas EMS Conference 2021
We’re excited for yet another year as an exhibitor at the Texas EMS Conference in Austin, Texas! The Texas EMS conference is comparable in size to National events with nearly 3,400 attendees and visitors that come through the Exhibit Hall. We are excited to be showing off our advanced custom ambulances right in our home state. The event will be held at the Austin Convention Center with exhibition doors opening from 12 pm – 6 pm on Sunday, November 21 and 9 am to 4 pm on Monday, November 22nd. You’ll find us at booth 201, immediately to your left when you come through the main entrance. We’ll be showing several new units in our booth, including… Take a Virtual Tour of the Reeves County Unit We cannot wait to see you there!
Right Size It! Optimize Your Fleet Size with a Vehicle Replacement Strategy.
Over the last 18 months, nearly every aspect of local government has been dramatically impacted by the COVID-19 pandemic. During these times, our local emergency medical services (EMS) systems are one of our most affected entities. We’ve heard from many EMS leaders that have seen call volumes double or even triple overnight! Many departments have not planned for a dramatic increase in demand like this, and are now dealing with shortages of vehicles, equipment, and staff. Today, fleet planning and implementation have taken on a new level of importance, here’s why… Vehicle Replacement Strategy Today’s reality is, past experience may not be as reliable in predicting tomorrow’s needs as it once was. A replacement plan is deliberate and should be in place before that shiny new unit is ordered. It’s essential that agencies create an Apparatus Replacement Strategy that focuses on balancing equipment needs with your present and anticipated future demands for service. Achieving an optimal Vehicle Replacement Strategy considers multiple factors and is revisited often. Some factors may include current and future Peak Staffing Levels, unit hour utilization, anticipated population growth, shifting demographics, transport distances, opening or closing of facilities, shifting weather patterns, etc. Of these factors, Peak Staffing Level is one of the most straightforward but misunderstood planning elements. Peak Staffing Level is defined as the highest concurrent number of staffed units on duty on a regular / planned basis. Many agencies consider an optimal fleet size as 1.5 fully equipped and mission capable units per Peak Staffing Level. Equation: Peak # of units x 1.5 = X, then round up. A rural community, for example, has three units in its fleet. They run approximately 400 calls per year, and usually, transport 2 miles into their local small hospital, or 12 miles into the larger community’s Hospital with a Level III trauma center. They have mutual aid available with an average response time of 30 minutes as needed. They occasionally need to transport to the larger city 35 miles away for specialty care. Since the time on task is lengthy they try to use on-call crews to backfill or handle the transport. They also regularly schedule and staff a dedicated unit at most high school athletic events, the annual county fair, and the Labor Day town festival. This does not include any unusual surges due to an unplanned natural disaster or the occasional unplanned busy day. With this schedule, their Peak Staffing Level is three. With only three units, routine maintenance is often delayed or cut short during busy times or special events season. Crews are reluctant to switch out of the “primary” unit because both “reserves” are unreliable, uncomfortable, or have suboptimal performance. The situation festers until the primary unit suffers a catastrophic transmission failure, and is intensified when the second unit has a deer strike that took out the radiator. In the blink of an eye, the community is in an equipment crisis. Using the equation of 1.5 units per Peak Staffed Unit (rounded up), the community would have avoided this crisis and may have even avoided the costly and lengthy transmission replacement by comfortably having all units inspected and serviced prior to the failure. Eddie Calendar knows the importance of fleet size and staffing. What About Reserve Units? Many EMS agencies are stuck in the traditional “front line” and “reserve” fleet management, which has been in use for as long as there has been fire apparatus. The fundamental difference between Fire and EMS apparatus is that EMS apparatus will often “wear out” based on mileage, where many Fire apparatus (especially support and specialty apparatus) will “age out”. A 20-year-old Type 6 Engine with 40,000 miles is usually far more serviceable and reliable than a 15-year-old ambulance with 300,000 miles. A more successful and cost-effective fleet strategy for EMS is to maintain a fleet where ANY unit is fully mission-capable and all units are regularly rotated into service on a regular basis. Using a strategy like this will balance out fleet mileage, allow for regular equipment inspection and when surges hit, EVERY unit will be ready to respond. Does your agency use Reserve Units? How has that practice evolved over time to influence your Fleet Size? We’d love to hear your thoughts. New vs Remounting If you’ve needed to replace an EMS vehicle in your fleet over the last year and a half, then you may have considered remounting. Remounting is where we remove your Frazer module from the existing chassis and mount it onto a newer chassis. If chassis procurement is not an issue, then remounting may be a better use of funds during times where materials and equipment costs are increased. It also may be a good option if your department uses Reserve Units as they can be great candidates for remounting. More on Fleet Sizes Determining the right number of fleet vehicles requires analyzing multiple potential factors. To learn more about our thoughts on Fleet Size, read our Fleet Size Matters article.
MEPS Power Management Interface – Quick User Guide
Mobile Electric Power Solution’s Idle Reducing Technology allows our under-hood generator system to run your onboard electrical equipment load while quickly recharging your battery bank. This is the solution to providing electrical power whether your engine is on or off. During Normal Operation In Cab Step 1: Turn ON the Intermotive Module Master Switch, located behind the console on the floor. Step 2: Set the parking brake. Step 3: Turn on the Module Disconnect Switch, located behind the driver seat on the wall. In PMI Compartment (Passenger Side Rear) Step 4: Turn on the Battery Disconnect. Push up on the switch to the “START” position and then release to “RUN”) Step 5: Set the Digital Multi Control switch to the “on” position. Step 6: Set the red Mobile Power Remote switch to “GEN/CHG”. While Out of Service In Cab Step 1: Turn OFF the Intermotive Module Master Switch, located behind the console on the floor. Step 2: If not needed, turn OFF the Module Disconnect Switch, located behind the driver seat on the wall. In PMI Compartment (Passenger Side Rear) Step 3: Turn OFF the Battery Disconnect. Push down on the switch to the “OFF” position. Step 4: Set the Digital Multi Control switch to the “off” position. Step 5: Set the red Mobile Power Remote switch to “OFF”. General Information If Auto Start/Stop starts the engine, it will remain on for a minimum of 5 minutes unless manually turned off. Top off batteries at least once a month (Charge to float). Monitor fuel with Auto Start/Stop. System does not monitor fuel level. An open hood will disable Auto Start/Stop Function. Shore power plugged in will disable Auto Start/Stop System (Active shore power required). Park brake must be applied for Auto Start/Stop to engage. With park brake set and truck started manually, Auto Start/Stop will turn off the truck if PMIL batteries are charged to minimum 95% (If truck is required to run in park, release park brake. This will disable the Auto Stop/Start). When turning on battery switch, batteries need to be charged to float for proper percent state of charge indication on battery monitor and color control screen and the Auto Start/Stop function. When available, plug shore power in to charge batteries. Faster charging of batteries from shore power when minimal A/C load is present in the module.
Frazer to Exhibit at FDIC in August!
We’re gearing up to exhibit at FDIC International in Indianapolis! This year is going to be bigger and better than ever! We’ve got the largest booth we’ve ever had at this show and we’ll be showing off 4 brand new Frazer units! All of our Regional Sales Managers will be at the show answering your questions, showing you all the brand new features, and taking your suggestions on how we can make your Frazer Experience a better one! Come see the new H-Power System from Harrison Hydra-Gen, new units from San Antonio Fire Department and East Baton Rouge EMS, and a brand new Frazer customer from Iowa! We’re super excited about the show and can’t wait to see all of you there!
All Frazer Vehicles to Include HAAS Safety Alert
All new and remounted EMS vehicles built after August 2021 will include three years of Safety Cloud® R2V Frazer, Ltd., a leader of generator-powered custom EMS vehicles, will include three years of HAAS Alert’s Responder-to-Vehicle (R2V) digital alerting service. This feature will come as a standard, zero-cost safety solution on all new and remounted vehicles. HAAS Alert’s Safety Cloud platform provides motorists with real-time alerts when approaching an equipped Frazer EMS vehicle with its emergency lights activated. In addition, Frazer will make Safety Cloud’s Responder-to-Responder (R2R) collision preventionl service available as an add-on safety solution to customers. Both of the R2V and R2R solutions can be retrofitted on existing EMS vehicles as desired. Safety Cloud’s R2V alerts are delivered to motorists through in-vehicle systems and navigation applications. The alerts give drivers clear advance warning and more time to safely slow down and move over. Safety Cloud has delivered 1 billion digital alerts through the popular navigation app Waze, with more partners on the way. Safety Cloud’s R2R alerts are received by emergency vehicles in the immediate proximity of other responding emergency vehicles connected to Safety Cloud. These alerts reduce the risk of crashes by up to 90% by providing critical advance warnings to drivers. Adam Fischer, Vice President of Sales & Marketing at Frazer, said that integrating Safety Cloud as a standard feature demonstrates our unwavering commitment to the safety of our customers. “For years Frazer has taken pride in designing, engineering and building our vehicles to provide medics and their patients with an ergonomic environment that will keep them safe in the event of a collision. It’s now time we make the investment in new technologies to prevent those very collisions. Adding Safety Cloud as an additional layer of protection will keep vehicles in service longer and, most importantly, increase the safety of the medical professionals and patients inside our vehicles.” Adam Fischer – VP of Sales & Marketing Jeremy Agulnek, HAAS Alert’s Senior Vice President of Connected Vehicle, praised Frazer’s commitment to innovation and leadership in safety. “Frazer’s decision to make digital alerting a standard feature on its EMS vehicles for three years is going to impact communities nationwide. Digital alerting saves lives, and Frazer understands the risk that EMS professionals face on every run. This is an investment in safety for responders, roads, and everyone that relies on them.” To learn more about Safety Cloud on your Frazer EMS vehicle(s), contact your Frazer sales representative or [email protected]. About Frazer We listen to our customers and hear their challenges. Then, we utilize our 65 years of experience to solve the challenges in the ever-evolving landscape of pre-hospital care. We specialize in Emergency Medical Services (EMS) vehicles suitable for licensing and use as Ambulances, First Responder Vehicles, Mobile Clinics, and Mobile Stroke Units. Our company provides world-class after-sale service, a lower overall cost of ownership, an advanced HVAC system, versatile power options, and now proudly offers HAAS Alert’s Digital Alerting Safety Service standard on every new or remounted unit! For more information, visit www.frazerbilt.com. About HAAS Alert HAAS Alert’s mission is to build lifesaving mobility solutions to make vehicles and roads safer and smarter. Our vision is a connected, collision-free world where everyone gets home safely. HAAS Alert makes roads and communities safer by delivering digital alerts from emergency response and other municipal fleets to nearby drivers. The company streams real-time alerts and other vital safety information to motorists and connected cars via in-vehicle and navigation systems when emergency vehicles are approaching and on-scene. For more information, visit www.haasalert.com.
FRAZER IS HEADED TO THE EAST COAST….again!
We are expanding yet again. As the demand begins to grow for more and more quality mobile healthcare vehicles, we have decided to partner with another company on the East Coast. We are excited to officially announce our partnership with Patriot Fire. Patriot Fire has a long-standing sales & service organization based in Grasonville, Maryland. We will be opening another Frazer Factory Store in partnership with them! After our first phone call with Steve, I knew it was the beginning of something great for the people of Maryland, Delaware, Washington D.C., New Jersey, and Virginia. Steve and his team aligned with so many of our own values, it was impossible to ignore. We are excited and determined to bring the Frazer experience to this region and Patriot Fire is the perfect partner to help us get there Adam Fischer, Vice President of Sales & Marketing Patriot Fire is a team full of highly experienced individuals that take pride in their quality of work. More importantly, they understand what it takes to foster long-lasting relationships with our customers. How it Works Patriot Fire will handle all sales inquiries for Maryland, Delaware, Washington D.C., New Jersey, and Virginia! They will also be an integral part of continuing to expand our service network into the East Coast. Patriot Fire will function as an extension of the Frazer team. Just as we did with our partnership with ETA, we will be investing time and resources to train Patriot Fire’s sales & service members. Doing this ensures each extension of our team is just as educated as our own employees. Patriot Fire will have access to all of the successful systems, processes, and resources that we utilize here at Frazer in Houston, Texas. We expect our customers to feel like they are working directly with Frazer with this new partnership regardless of where they are located! As our presence on the East Coast continues to grow, we will be providing Patriot Fire with commonly used service parts to help reduce downtime because we know how important it is to get your unit back on the road! In the future, we will be training Patriot Fire on our remount processes. This will allow them to provide remounts locally for customers in their territory. This partnership will give us the opportunity to provide our Frazer experience to the first responders that deserve it. Get in touch with us today to see what we can build for you.
How to Get Back on the Road Faster When Your Ambulance is in a Wreck.
In the Fire & EMS industry, one of the most prevalent safety concerns is accidents involving ambulances. Considering emergency vehicles travel at much higher speeds, accidents often result in severe injury or death. According to a recent report by the National Highway Traffic Safety Administration (NHTSA), vehicle fatality rates for emergency responders are estimated to be up to 4.8 times higher than the national average. This means it is more important than ever to ensure the safety of Fire & EMS employees. As an EMS Manager, when one or more of your ambulances is out of service for extensive repairs, it can become very difficult to manage your fleet. So what’s the best way to ensure your ambulances get back on the road faster? 1. Effectively Navigate Through the Insurance Claims Process Your department has just experienced the incredibly unfortunate event of a wreck, and God willing, no one was injured. Unless you personally know Jake with State Farm, the last thing you now want to deal with is the insurance company. Let us help you, we’ve been doing this since before the iPhone was a thing, so, unfortunately, we’ve done this dance a time or two. We can provide the adjuster with valuations, replacement plans, timelines, and most importantly, our expert opinion as a builder of custom vehicles. 2. Minimize Structural Damage Using Stronger Construction Methods One of the best ways to minimize damage to your ambulance is to ensure it’s manufactured on an extremely strong base frame, it’s the backbone that all other safety features are built upon. The strength of a Frazer EMS Vehicle begins with a heat-treated 6061-T6 alloy frame that provides excellent strength to weight ratio. This particular alloy represents a typical first choice for architectural and structural applications and we appreciate the durability and strength it has provided us and our customers over the years. Our 3” x 1.5” base frame tubing represents a 12.5% increase over the 2” x 2” tubing commonly used in base frames throughout the rest of the industry. And our intricate frame design features shorter spans of 3” x 1.5” channel reinforcing the longer 3” x 1.5” tubing lengths in parallel with the chassis frame for maximum strength along that axis. Learn more about our Module Construction – Framing. 3. Modular Construction & Faster Repair Times There may be times when one of your emergency vehicles is involved in a wreck and perhaps only the chassis has been damaged. If your ambulance is not constructed modularly (meaning your patient compartment, air conditioner, and electrical systems are deeply tied directly into the chassis) this can lead to very complicated and expensive repair bills that may leave your unit out of service for a long time. When you choose a Frazer, you’re getting an Emergency Vehicle that has been designed from the ground up to be completely modular. Everything in the patient compartment from the electrical system to the 120V air conditioner is 100% self-contained. Frazer units that sustain significant chassis damage are considerably easier to get back on the road because chassis can be unmounted and replaced with a new chassis much quicker. 4. Crash Testing Helps Develop Better Safety Standards When evaluating an emergency vehicle manufacturer it’s important to understand the safety requirements of your service and the crash testing methods used by the manufacturer. Some manufacturers like to choose testing methods that involve flashy marketing videos that attempt to show how their vehicles stand up in a simulated crash. What these methods fail at showing is a real-world example of how these vehicles have held together in a real accident and the outcomes of the affected crew. Over the years, we’ve guided our customers through many crash-related events and helped them get back on the road faster. Our service engineers use real-world applications from our customer’s experiences to improve our safety policies and manufacturing procedures. “Laura, I just wanted to thank you and all your staff for building a strong and safe ambulance. This unit was in a near head-on crash on Monday…another vehicle swerved into the path of our truck striking it on the driver side which allowed the vehicle to catch the compartment behind the driver side door. This impact caused the unit to roll at least one time. Fortunately, there was no patient on board and the crew had only minor injuries. Again thank you all Frazer!!! the safety features performed above and beyond.” Chuck Sawyer, Fire Marshal, RetiredJackson County Fire Rescue 5. 24 Hour Factory Direct Service One of the most important things to consider when choosing a service partner is how familiar they are with the construction of your vehicle. What better way to ensure the quality of service to your vehicles than to choose the same company that built them? The Frazer Service Department is available 24/7 to help you with all of your service needs. We’ll work with you directly to get your unit into our shop, repaired, and back in service as quickly as possible. In the event where you’d prefer to work with your local shop, we’ll ship the parts you need directly to them. Also, you can choose to work with one of our many Authorized Service Centers around the U.S. 6. Access to Rental Vehicles Frazer is happy to offer pre-owned rental vehicles while we help you work through the repair or replacement process. All vehicles have to pass a Texas State Inspection and we go over them extensively in our service shop before releasing them for use. All rental vehicles are subject to availability. To schedule a repair or for more information related to this topic, email [email protected] or call toll-free 888-372-9371 and ask for a Service Advisor. We sincerely hope you never have to make that call to us, but if you do, we’re here to help.
New Product – Sentinel Vehicle Disinfection System
Throughout this past year, we have learned a lot about vehicle sanitization and we have found that there is no one thing that makes your vehicle invincible. We have found that the most effective solution is to use multiple systems of disinfection to ensure the safety of your first responders and of course your patients. What is it? NBPI Technology. This stands for Needlepoint Bipolar Ionization. How it Works? This technology works to safely clean the air of your emergency vehicle by releasing positive and negative ions. These ions go into the air of your Frazer unit and attach to particle, pathogens and gas molecules. After they attach, the ions suck them of their life-sustaining hydrogen ultimately killing the pathogen. Learn More Want to learn more? Watch as our Vice President of Sales & Marketing, Adam Fischer explains the new NBPI technology on our YouTube Chanel! Or Check out Sentinel’s Webpage here. Key Features Or give us a call at 888-372-9371 and ask for a sales member.
Frazer and ETA Announce Partnership
We are expanding and we are expanding rapidly! Because of this new growth and demand for high quality mobile healthcare vehicles, we have decided to partner with a company on the East Coast to open a Frazer Factory Store! New Partnership We are incredibly excited to officially announce our partnership with Emergency Transportation Associates, LLC (ETA) based in Rock Hill, South Carolina. ETA is a family owned and operated business. They have over 40 years of experience in Emergency Services. Most importantly, we trust them to bring the Frazer Experience out to the East Coast. “This is not your typical builder/dealer relationship” says Adam Fischer, Frazer VP of Sales & Marketing. “We are flipping that model on its head by modeling this as a Frazer Factory Store.” ADAM FISCHER, FRAZER VP OF SALES & MARKETING Frazer Factory Store This new Frazer Factory Store will allow ETA to handle all sales and service inquiries for the East Coast. They will cover North and South Carolina, Georgia, Tennessee, Kentucky, Virginia and West Virginia! ETA will be an integral part of expanding our service network into the East Coast. The Frazer Factor Store will be run by ETA and will function as an extension of the Frazer team. We wholeheartedly believe that this partnership will allow us to completely revolutionize this territory with our product and customer service. “The factory store experience is new and innovative to this territory. Customers need ‘speed to market’ and do not have time for a lot of back and forth between dealers and manufacturers. This model reflects the speed and flexibility needed in order to provide the extreme customer service that our customers deserve. We are excited to partner with Frazer and their industry leading EMS Vehicles.” ERIC VOGL SR AND ERIC VOGL II – CO-FOUNDERS OF EMERGENCY TRANSPORTATION ASSOCIATES, LLC How it Works Frazer will be investing time and resources to train ETA’s sales & service members because we want to help them just as we do for our local employees. In addition, we will be giving ETA access to all of the systems we utilize here at Frazer in Houston. We will train ETA on all of our processes that we have found to be successful. At Frazer, we know that getting emergency service vehicles back on the road is the utmost priority. We will be providing ETA with commonly used service parts so unit downtime is drastically minimized. We will also be training ETA on our exact remount processes. After that, ETA will be able to provide Remounts for our East Coast customers locally at the Frazer Factory Store. The new Frazer Factory Store will give us the opportunity to provide our customers on the East Coast with the complete Frazer experience because our first responders deserve it. Let us know how we can help you get your hands on a Frazer unit! To learn more about the partnership, CLICK HERE! Take a Tour of our Demo Unit
Frazer Wins Houston Chronicle Top Work Places 2020 Award!
On Sunday, November 15th, The Houston Chronicle published “The Houston Metro Area Top Workplaces” and Frazer, Ltd. was named one of Houston’s Top 50 midsize employers in 2020! Frazer is proud to be a Top Workplace in Houston, Texas! Over 37,000 employees were surveyed and The Top Workplaces Award is given to 130 companies divided among three categories – Large, Midsize & Small Companies. The evaluation for the Top Workplaces program is based upon feedback from the employee survey our employees completed a few months ago. Approximately 92% of our employees responded to the survey and we are extremely grateful for all of the responses. We plan to continue to incorporate our employees feedback throughout the year so our employees always feel Frazer is truly a wonderful place to work. Join the Frazer Team! Are you interested in joining the Frazer family and making a difference as a builder in Mobile Healthcare? See Available Job Openings