Employee Breakroom & A New Graphics space | Building Update #4
Current Progress Over the past week, our team has continued making significant progress, ensuring that everything stays on track. Some of the key developments include: What’s Next? The upcoming week promises even more progress, with a focus on: Why This Matters This expansion is a major investment in Frazer’s future, allowing us to: ✅ Increase efficiency in production and workflow.✅ Enhance safety through improved infrastructure.✅ Improve workspace quality for our team.✅ Expand capacity to meet growing customer demand. We’re excited about the continued progress and appreciate your support as we move forward. Stay tuned for more updates, and thank you for being part of this exciting journey! #FrazerExpansion #BuildingTheFuture #FrazerInnovation
What’s the Real Cost of EMS Vehicle Downtime, and How Does Frazer Keep Your Fleet Running?
For EMS agencies, fire departments, and mobile healthcare providers, even a single emergency vehicle out of service can create operational and financial challenges. Downtime may lead to delayed response times, increased costs, and added pressure on field personnel. Understanding the impact of EMS vehicle downtime can help agencies make informed decisions when selecting an emergency response vehicle. Choosing a durable, serviceable vehicle may help minimize interruptions and keep more units in service. The Impact of EMS Vehicle Downtime Lost Revenue and Increased Expenses Longer Response Times and Reduced Coverage Higher Maintenance and Repair Costs Crew Fatigue and Morale Issues How Frazer Vehicles Support Fleet Uptime Frazer designs EMS vehicles with a focus on accessibility, serviceability, and operational readiness. Extended Durability for Long-Term Performance Independent A/C System for Fewer Breakdowns Easier Maintenance and Repairs Responsive Service and Support Rethinking Downtime EMS vehicle downtime can lead to service disruptions, increased costs, and operational strain. Vehicles that are easier to maintain and designed for longevity may help reduce the frequency and impact of these challenges. If downtime has become a concern, it may be time to re-evaluate your fleet approach. Reach out to Frazer to explore how our vehicle options may align with your goals for operational continuity and crew readiness.
Building Updates : Frazer Remodel & Expansion Update #3
Current Progress Over the past week, our team has achieved key milestones in the project, ensuring that everything is moving forward as planned. Some of the major updates include: What’s Next? With the building permit in place, we can now accelerate our progress! Here’s what’s coming up next: Why This Matters This expansion is a major investment in Frazer’s future, allowing us to: ✅ Increase efficiency in production and workflow.✅ Enhance safety through improved infrastructure.✅ Improve workspace quality for our team.✅ Expand capacity to meet growing customer demand. We’re thrilled about the progress so far and appreciate your support as we move forward. Stay tuned for more updates, and thank you for being part of this exciting journey! #FrazerExpansion #BuildingTheFuture #FrazerInnovation
Over A Decade of Life-Saving Innovation: Inside Frazer’s Mobile Stroke Unit
Discover how Frazer revolutionized stroke care by building one of the first Mobile Stroke Units in the U.S. These advanced vehicles bring CT scanning, telemedicine, and specialized stroke treatment directly to patients, helping healthcare providers deliver faster, more effective care. Learn about Frazer’s decade-long journey of innovation and how they continue to lead in mobile healthcare solutions.
How Does Frazer Build Long-Term Relationships with Its Customers?
Building trust and maintaining long-term partnerships are at the heart of Frazer’s approach to business. For over 30 years, we’ve been committed to delivering not just reliable mobile healthcare solutions but also outstanding customer support that ensures our clients view us as a trusted partner. Here’s how we cultivate and sustain these lasting relationships: 1. A Commitment to Ongoing Support Frazer’s dedication to customers extends well beyond the delivery of their vehicles. Our “Support After the Sale” promise differentiates Frazer with a focus on customer support. From the moment a customer takes delivery of a Frazer unit, they can count on us for: 2. Transparent Communication At Frazer, we understand the importance of keeping customers informed at every stage of their journey. Whether it’s during the design and production process or post-delivery, we ensure clear and open communication. This transparency fosters trust and allows customers to feel confident in their decisions. 3. Customization and Collaboration Every Frazer vehicle is tailored to meet the specific needs of the organization it serves. We actively collaborate with our customers to understand their challenges and deliver solutions that align with their goals. 4. Embracing the “Family by Choice” Philosophy Frazer’s core value of “Family by Choice” drives our culture of respect, collaboration, and mutual accountability. We view our customers as part of this family, fostering relationships built on trust and shared success. 5. Long-Term Partnership Approach We recognize that our customers’ needs evolve, and we are committed to growing with them. Frazer offers a range of services designed to support customers throughout the lifecycle of their vehicles: Why Customers Stay with Frazer Our focus on building relationships, not just delivering products, results in customer loyalty. Many clients have partnered with us for decades, returning time and again because of the quality of our vehicles, the transparency of our processes, and the reliability of our support. At Frazer, we don’t just deliver mobile healthcare solutions—we strive to build confidence, trust, and peace of mind. By prioritizing long-term partnerships and maintaining a steadfast commitment to customer success, Frazer continues to be a trusted provider in the mobile healthcare vehicle industry. Ready to experience the Frazer difference? Contact us today to start a conversation about how we can meet your organization’s needs.
Building Updates : Frazer Remodel & Expansion Update #2
We’re back with another update on our Frazer remodel and expansion project! Progress continues as we work towards creating a more efficient and modern space for our team and customers. Here’s the latest on what’s been happening behind the scenes. Current Progress This past week, we’ve made great strides in preparing our new space. Some of the key activities include: What’s Next? Looking ahead, we have several exciting developments lined up: Why This Matters Every step of this expansion is an investment in the future of Frazer. By creating a more advanced facility, we’re improving efficiency, increasing capacity, and ensuring we can continue delivering the high-quality products and services that our customers rely on. We’ll continue to share these behind-the-scenes updates, so stay tuned for more progress soon. Thank you for being part of this exciting journey with us! #FrazerExpansion #BuildingTheFuture #BehindTheScenes
What Kind of Post-Sale Support Can I Expect from Frazer?
When investing in a Frazer emergency or specialty mobile healthcare vehicle, you’re not just purchasing a product—you’re entering a partnership built on trust, reliability, and long-term support. Frazer’s post-sale services are designed to provide peace of mind and ensure your vehicle operates at peak performance throughout its lifecycle. Here’s a detailed look at what you can expect after the sale. 1. Comprehensive Warranty Coverage Frazer stands by the quality of its craftsmanship with robust warranties: 2. Dedicated Customer Service Team Frazer takes pride in its multi-faceted approach to customer service. Several teams work together to provide post-sale support: This collaborative approach ensures that no matter the issue, a knowledgeable team member is ready to help. 3. Preventive Maintenance Resources Frazer understands the importance of proactive maintenance to keep your vehicle running smoothly. Customers have access to: These tools empower your team to manage preventive maintenance effectively and reduce downtime. 4. Flexible Service Options Frazer’s extensive service network ensures support is accessible nationwide: 5. Continued Education & Training Frazer believes in equipping customers with the knowledge they need to succeed. Training opportunities include: 6. Commitment to Long-Term Relationships Frazer treats its customers like family, providing ongoing support long after the initial purchase. This commitment is rooted in our core value, Family by Choice—we choose to stand by our customers, just as they choose to trust us. 7. Transparent Communication Frazer prioritizes clear and honest communication throughout the entire ownership experience: Why Frazer’s Post-Sale Support Matters Choosing Frazer isn’t just about purchasing an ambulance or specialty healthcare vehicle; it’s about partnering with a company that understands the stakes of your work. Frazer’s proactive approach to post-sale support minimizes downtime, maximizes performance, and ensures your team is always ready to serve your community. If you’d like to learn more about Frazer’s post-sale support or schedule a service, reach out to the team today!
Exciting Updates on Frazer’s New Production Facilities!
We’re thrilled to share the latest progress on Frazer’s brand-new production facilities! This major development marks a huge milestone in our commitment to innovation, efficiency, and delivering quality vehicles to our customers. As we continue to grow, these new facilities will enable us to streamline production, increase capacity, and enhance the customer experience. Project Overview Construction of Frazer’s new production facilities began in December 2024 and is projected to be completed by summer 2025. From there, the ribbon-cutting ceremony and move-in process will begin. We anticipate having the administrative office and customer delivery center operational by late summer 2025, with the operations side of the facility up and running by the end of the year. These modern facilities are designed to optimize our manufacturing process, ensuring faster turnaround times, improved workflow, and even higher-quality builds and elevated experience for our customers. Current Progress We’ve made significant strides in the past few weeks, including: While we’ve faced some minor delays due to permit approvals and weather conditions, our team is working diligently to keep the project on schedule. What’s Next? Here’s what’s coming up in the next few weeks: Why This Matters This new production facility is more than just a construction project—it’s a strategic investment in the future of Frazer and the customers we serve. With this expansion, we’ll be able to: We appreciate your support and excitement as we move forward with this exciting journey. Stay tuned for more updates, and thank you for being a part of the Frazer Family! #FrazerProduction #BuildingTheFuture #FrazerInnovation
How Frazer Ensures Quality in Every EMS Vehicle Delivery
When it comes to emergency medical services (EMS), reliability is everything. EMS professionals need vehicles they can depend on in life-or-death situations. At Frazer, our commitment to delivering defect-free EMS vehicles isn’t just a goal—it’s a promise. Our rigorous quality control processes, testing procedures, and commitment to continuous improvement ensure that every vehicle we deliver meets advanced standards of safety and performance. Independent Quality Control Team At Frazer, quality control operates as a completely independent entity, separate from the production team. This independence ensures an objective review of every vehicle before it leaves our facility. Our quality inspectors focus solely on defect detection, process improvement, and ensuring compliance with our high internal standards. Precision Manufacturing and In-House Fabrication Frazer ensures quality by maintaining complete control over our manufacturing process. Digitally Tracked Quality Defects All quality defects are recorded digitally, allowing for easy analysis and real-time reporting. This digital tracking enables us to identify trends, address recurring issues, and continuously refine our processes for maximum efficiency. Weekly Corrective Action Meetings To maintain our high standards, our team conducts a weekly corrective action meeting to review specific defects, identify root causes, and implement solutions. This proactive approach ensures continuous quality improvement and prevents repeat issues. Comprehensive Vehicle Testing Procedures To guarantee performance, every Frazer EMS vehicle undergoes a series of rigorous tests before leaving our facility. Here are a few examples: Final Inspection and Quick Reaction Team Before any vehicle leaves our facility, customers have the opportunity to conduct a final inspection to record any defects. Our Quick Reaction Team immediately addresses any concerns before the unit ships, ensuring that no issues are passed along to dealers or service partners. At Frazer, we don’t believe in “kicking the can down the road”—we solve problems before they leave our factory. The Frazer Difference: Built for Reliability Frazer’s commitment to quality translates into real benefits for our customers: At Frazer, we’re not just delivering vehicles—we’re delivering confidence. If you’re ready to learn more about how our quality control processes can benefit your EMS fleet, contact us today to explore our solutions.
Your Seamless Journey from Sales to Service
At Frazer, we’re deeply committed to ensuring your experience with us doesn’t end at delivery—it’s just the beginning! As a trusted partner in the EMS industry, we’re dedicated to making your transition from your sales rep to our service team as seamless and supportive as possible. Our goal is simple: to make sure you always feel informed, confident, and fully supported throughout your entire Frazer journey. What to Expect After Delivery Your custom-built EMS unit has been delivered, but your journey with the Frazer Family Experience is just beginning. As part of the Frazer Family, you’ll have a direct connection to the people who designed and built your vehicle—ensuring clear communication, expert support, and a partnership designed to support you well beyond delivery. Direct service from a team that knows your vehicle inside and out and is committed to your success every step of the way. A Relationship Built to Last At Frazer, we view your investment as the start of a long-term partnership. Whether it’s routine maintenance, unexpected repairs, or even collision repairs, our dedicated Service Team is here to ensure your EMS unit runs efficiently for years to come. During the handoff process, we’ll provide essential contact information, walk you through service protocols, and answer any questions. We’re here to make sure you feel confident and comfortable in maintaining your new vehicle. The Frazer Difference: Ongoing Support You Can Count On With the Frazer Family Experience, you’ll have direct access to our team when you need it. Whether it’s routine maintenance or answering your questions, we’re committed to providing timely, efficient support—ensuring your EMS units stay on the road and ready to serve your community with minimal interruption. Service Designed Around You We know your work doesn’t stop, and neither does ours. That’s why we offer flexible service options to fit your needs. Whether you choose to use Frazer for your service and warranty work, handle it internally, or work with an existing local service center, we’re here to support you. If you’d like to introduce us to your preferred service provider, we’d be happy to collaborate. Our goal is simple: if it works for you, it works for us. No matter the situation—whether you need advice, a scheduled service, or an immediate repair—our team is ready to help you keep your fleet running smoothly. Next Steps Thank you for trusting Frazer. We’re honored to support you every step of the way!
ISC 2025 – Meet the Expert!
Join us LIVE on your favorite platform: Frazer and Siemens Healthineers are bringing you an exclusive opportunity to learn from Dr. May Nour, an expert in mobile stroke treatment. She will be presenting the Mobile Stroke Unit, an advanced vehicle equipped with the SOMATOM On.site CT scanner, designed to bring life-saving stroke care directly to patients. Live from Booth #719International Stroke ConferenceLos Angeles Convention Center Thursday, February 61:00 – 1:45 PM PST Why You Should Tune In: Don’t miss this exclusive inside look at the future of Mobile Stroke Care. Set your reminders and get ready to engage with industry experts! #MobileStrokeUnit #EMSInnovation #frazerbilt #SiemensHealthineers #StrokeCare #CTScanner #MobileHealthcare
Frazer Wins Houston Chronicle Top Workplaces 2024 Award – Five Years Running!
At Frazer, we’re no strangers to rolling up our sleeves and tackling challenges head-on. It’s how we’ve built trust with EMS, fire departments, hospitals, and mobile healthcare providers for decades. That same grit and dedication drive everything we do—and the results speak for themselves! We’re proud to announce that Frazer has been named a Houston Chronicle Top Workplace for the 5th year in a row! This award isn’t just a trophy to display. It’s a reflection of our incredible team and the strong culture we’ve built together. What Makes Frazer a Top Workplace? At Frazer, we believe in more than just building advanced mobile healthcare vehicles. We believe in building a workplace where every team member feels valued, supported, and ready to make an impact. Whether it’s on the production floor, in the design room, or at the customer’s side, we’re all in it together—focused on solving real-world problems and delivering vehicles that save lives. Why This Matters For our customers, this award means they’re working with a team that takes pride in everything we do. From the attention to detail in every vehicle to the way we collaborate, it all comes back to one thing: a relentless commitment to quality and reliability. For our employees, this recognition is a testament to what makes Frazer special. It’s a place where hard work is noticed, ideas are encouraged, and everyone has a chance to grow. Winning this award for five years straight? That’s proof we’re doing something right. What’s Next for Frazer As we look to the future, our mission stays the same: deliver innovative, dependable vehicles while staying true to who we are. With our new production facility in Sugar Land coming soon, we’re ready to take Frazer to the next level—while keeping the culture that earned us this award intact. To everyone on the Frazer team: Thank you. This award belongs to you. Your dedication, creativity, and teamwork make Frazer more than a workplace—it makes us a family. And to our customers: Thank you for trusting us to deliver vehicles that support your lifesaving work. Here’s to another year of excellence!~ The Frazer Team