How can we help?
Frequently Asked Questions
How much does an ambulance cost?
Why haven't I heard of Frazer before?
Who runs Frazer EMS Vehicles in my area?
Please call us toll free at 888-372-9371. Or you can click here to see where are customers are located. We encourage you to contact them to find out more about our products and our legendary service.
Does Frazer build custom EMS vehicles?
Does a Frazer air conditioner hold up in high temperatures?
Frazer set the standard for high quality air conditioning over 30 years ago when we introduced the generator powered EMS vehicle. Armed with sufficient power to run a completely independent A/C unit dedicated to cooling down the patient compartment, our product was a revelation in an industry used to what some of our customers called “drip air,” turn on the A/C then drip sweat on your patient.
How does Frazer service customers that are not in Texas?
Frazer has excellent relationships with service centers around the country. Click here to see a list of Authorized Service Centers. If you are more comfortable with a service center in your area, we can review their expertise and work directly with them. We can even have them come to the factory for training if necessary.
Why do I need a generator for my EMS vehicle?
Which power option is right for me, Onan or MEPS?
What's the Frazer sales process look like?
What's the Frazer build process look like?
In the time leading up to the build process we will secure any long lead time items and work with your team to collect any items you might be providing for installation. When the actual work begins you will receive three sets of progress pictures. Of course you’re welcome to come see the action in progress if you want.
Click here to see how a Frazer is made!
What's covered under warranty?
Your new Frazer EMS vehicle will come with a lifetime module construction warranty. What does this mean for you? Basically, we’ve engineered and built our unit to withstand the rigors of running a 911 ambulance service. If, in the course of normal use, a weld on a door or compartment should crack, or a cabinet shelf should come loose, essentially any failure of the things we directly built or assembled, we’ll cover that for you. Obviously that would change in the case of a wreck of some other damage out of your control, but outside of that, we’re here to take care of your vehicle.
Does Frazer use cooperative purchasing entities like HGAC and BuyBoard?
Cooperative purchasing can be as simple as partnering with another municipality working on a competitive bid and buying your own vehicle with the same set of specs. Or, numerous government procurement services around the country allow for the same thing without the hassle or outcome uncertainty associated with the bid process.
Can Frazer help me with finding available grant money?
Many of our customers have had success going the grant route, but it definitely takes time and effort to make that happen. Give us a call at 888-832-9371 and ask for Herb Brady. Herb spent over 35 years in both Fire and EMS and has personal experience with the grant process. He’s an excellent resource and can help point you in the right direction.