Tap To Call
Defining the Future of Mobile Healthcare™
By: Frazer on February 5, 2025

How Frazer Ensures Quality in Every EMS Vehicle Delivery

Lower Overall Cost of Ownership

When it comes to emergency medical services (EMS), reliability is everything. EMS professionals need vehicles they can depend on in life-or-death situations. At Frazer, our commitment to delivering defect-free EMS vehicles isn’t just a goal—it’s a promise. Our rigorous quality control processes, industry-leading testing procedures, and commitment to continuous improvement ensure that every vehicle we deliver meets the highest standards of safety and performance.

Independent Quality Control Team

At Frazer, quality control operates as a completely independent entity, separate from the production team. This independence ensures an objective review of every vehicle before it leaves our facility. Our quality inspectors focus solely on defect detection, process improvement, and ensuring compliance with our high internal standards.

Precision Manufacturing and In-House Fabrication

Frazer ensures top-tier quality by maintaining complete control over our manufacturing process.

  • Precision Manufacturing: Every component, from the chassis to the smallest accessory, is inspected to meet Frazer’s stringent standards. By sourcing quality materials and working with trusted suppliers, Frazer sets the stage for vehicles that stand the test of time.
  • In-House Fabrication and Assembly: Unlike many competitors, Frazer handles all manufacturing and assembly in-house. This allows for tighter control over every stage of production, ensuring no detail is overlooked.

Digitally Tracked Quality Defects

All quality defects are recorded digitally, allowing for easy analysis and real-time reporting. This digital tracking enables us to identify trends, address recurring issues, and continuously refine our processes for maximum efficiency.

Weekly Corrective Action Meetings

To maintain our high standards, our team conducts a weekly corrective action meeting to review specific defects, identify root causes, and implement solutions. This proactive approach ensures continuous quality improvement and prevents repeat issues.

Comprehensive Vehicle Testing Procedures

To guarantee performance, every Frazer EMS vehicle undergoes a series of rigorous tests before leaving our facility. Here are a few examples:

  • Road Testing: Every vehicle is taken on a road test to confirm handling, performance, and overall reliability under real-world conditions.
  • Full Fueling: Each unit is fueled to full capacity to ensure proper fuel flow and detect any potential fueling issues before delivery.
  • Front-End Alignment: We send every vehicle for front-end alignment to optimize steering performance and safety on the road.
  • Advanced Tire Balancing: Using Hunter Road Force Tire Balancing equipment, we ensure precision wheel and tire balancing, reducing vibration and extending tire life.

Final Inspection and Quick Reaction Team

Before any vehicle leaves our facility, customers have the opportunity to conduct a final inspection to record any defects. Our Quick Reaction Team immediately addresses any concerns before the unit ships, ensuring that no issues are passed along to dealers or service partners. At Frazer, we don’t believe in “kicking the can down the road”—we solve problems before they leave our factory.

The Frazer Difference: Built for Reliability

Frazer’s commitment to quality translates into real benefits for our customers:

  • Unmatched Dependability: Our vehicles are built and tested to handle the most demanding conditions EMS professionals face daily.
  • Lower Cost of Ownership: By minimizing defects, we reduce downtime and repair costs, providing greater long-term value.
  • Peace of Mind: Customers know they’re receiving a thoroughly inspected, road-tested, and field-ready EMS vehicle.

At Frazer, we’re not just delivering vehicles—we’re delivering confidence. If you’re ready to learn more about how our quality control processes can benefit your EMS fleet, contact us today to explore our solutions.

Share This Page
Facebook
Instagram
LinkedIn
Twitter
YouTube